Yes! We offer Expedited Shipping options! Expedited Shipping is available for all states. 

2 Day Shipping

All 2nd Day Air orders confirmed before 2:00 PM EST (11:00 AM PST) will be processed and shipped the same day, pending credit card verification. Orders placed after 2:00 PM EST (11:00 AM PST) will be processed and shipped the following business day. Orders placed on Friday after 2:00 PM EST (11:00 AM PST) will be shipped on the following Monday (excluding holidays).

Overnight Shipping

All Overnight orders confirmed before 2:00 PM EST (11:00 AM PST) will be processed and shipped the same day, pending credit card verification. Orders placed after 2:00 PM EST (11:00 AM PST) will be processed and shipped the following business day. Orders placed on Friday after 2:00 PM EST (11:00 AM PST) will be shipped on the following Monday (excluding holidays).

Orders are typically shipped within 24 hours, and Standard Shipping orders arrive in 2 to 5 business days. You will be emailed a tracking number once your order has been shipped to track your package. For orders shipped outside of the continental United States please allow 8-21 business days for delivery.

Expedited orders will arrive within the number of business days designated by your shipping selection. To determine shipping days, begin with the first business day after your order is shipped. Orders placed before 2:00 PM EST (11:00 AM PST) will be shipped out the same day. Orders placed after 2:00 PM EST (11:00 AM PST) will be processed and shipped the following day.

For example, a 2 Day Shipping order placed on Monday after 2:00 PM EST (11:00 AM PST) will be processed and shipped out on Tuesday. Wednesday will be the first day of shipping, and it will arrive on the second day, Thursday. If you have any questions, please call us at 404-252-7263.

If you have entered an incorrect shipping address, please call us as soon as possible at 404-252-7263 so that we can correct your address. We are unable to make address changes once an order has already shipped.

We want to sort out any issues with your order right away! If you would like to reship or cancel an order that has been returned to us, please contact our Customer Care team at [email protected] or call us at 404-252-7263.

• We accept returns and exchanges postmarked within 30 days of the registered delivery date; Return a copy of your packing slip with your return for processing.

• If you return within 10 days the label is free, after 10 days the customer is responsible for the label and must return within 30 days from delivery date.

• Returns must be received in new condition; unworn, unwashed, with tags intact. Items returned with tags removed, makeup, animal hair, dander, deodorant, perfume, or similar product stains will not be eligible for refund or exchange.

• If you are exchanging, the return label will be free.

• Gift cards cannot be returned or refunded.

• Original shipping charges are non-refundable.

• International Orders can only be returned for exchange or store credit and return shipping plus new item shipping is to be paid in full by the returning party.

To return your item(s), follow the steps below:

If you checked out as a guest, Click Here to initiate your return and print the Return label.

If you have an account with us:
1. Sign In to your account.
2. Select My Orders.
3. Select Return Item(s).
4. Select reason for return and click Send
6. A label will be sent to the email used in the original order
7. Include a copy of your invoice with the return.
8. Mail it off; we'll do the rest!

You can also return items via an insured mail service of your choice to:

Rocky Mountain Returns
5323 Roswell Road NE
Sandy Springs, GA 30342
USA

We recommend shipping with insurance and keeping your shipping receipts until your return is processed. Rocky Mountain is not responsible for missing, damaged, or lost packages in transit. 

1. Call us at 404-252-7263.
2. Our customer service representatives will create a new order for the new item you would like to receive in exchange. You are charged for the cost of the merchandise, and shipping where applicable.
3. Return the item(s) you would like to exchange by following the next steps.
4. Sign in to your account, then select Complete from the list.
5. Select Return Item(s).
6. Select reason for return and click Submit Request
7. A label will be sent to the email used in the original order

If you checked out as a guest, Click Here to initiate your return and print the Return label.

You can also return items via an insured mail service of your choice to:

Rocky Mountain Returns
5323 Roswell Road NE
Sandy Springs, GA 30342
USA

We recommend shipping with insurance and keeping your shipping receipts until your return is processed. Rocky Mountain Ski & Board is not responsible for missing, damaged, or packages lost in transit.

No waiting! Your new items will be processed and shipped out promptly after contacting customer service. When your return is received and processed, we'll email you a refund notification.

You can print a pre-paid Return Label by visiting our Returns Portal. Enter your Order # and Zip Code to locate your order. Select the reason for return and click Submit Request. A label will be sent to the email used in the original order. The return shipping fee will be deducted from your final return amount. 

Our prepaid return labels are only for use in the United States. International returns are responsible for return shipping. We recommend shipping with insurance and keeping your shipping receipts until your return is processed. If Rocky Mountain return labels are used outside of the United States they will incur additional charges that will be the responsibility of the sender.

We want to sort out any issues with your order right away! If you would like to reship or cancel an order that has been returned to us, please contact our Customer Care team at 404-252-7263 for assistance.