Site Information

Shipping - General Information

From our recent satisfied customer:

Hello, To whoever reads this, thank you!  "Fast processing and shipping" is an understatement! ~ Lily


Standard Ground Service to Continental USA:

Free shipping on apparel orders of $75 or more (typically 3-5+ days)

$5.95 shipping on apparel orders less than $75 (typically 3-5+ days) 

Expedited Shipping to Continental U.S.A.

    (To Guarantee your delivery date ... Select appropriate option during Checkout)           

Expedite Method



2 Business Day Service (M-F)



3 Business Day Service (M-F)



Next Business Day (by end of day M-F)



Next Business Day (before noon M-F)




Additional General & Shipping Information

    • Inventory is integrated with our website. In stock items normally ship within 24 hours (Mon-Fri).
    • Orders placed by 2:00PM ET (Mon-Fri) typically are picked up by the carrier that same day.
    • Orders received after 2:00PM typically are picked up by a carrier the next business day, as day one of order/transit time.
    • **Equipment includes luggage, cases, bags, skis, snowboards, bindings, boots, and other 'hardgoods' (heavy, or large, or other difficult to pack items)
    • Hawaii and Alaska You may purchase clothing/apparel and checkout on our website using Hawaii and Alaska ship to addresses.  The surcharge is listed at checkout. For hard goods/equipment shipping to Alaska or Hawaii, please  send us an email  with the product, brand, size, and color (if applicable) along with your complete ship to address and zip code and we'll send you a quote.

**You can complete the check out process with a Canadian shipping address! The shipping fee for an apparel item is $35 U.S.  Note:  as the buyer, you are solely responsible for any import taxes, tariffs, duties, and other brokerage or fees that may be due at delivery.  We don't charge these items during the checkout process. Most shipments will arrive within 5-7 days, but can also be impacted by Canadian Customs/Brokerage processing.**

    • We ship via USPS Priority, Express Mail, SurePost, UPS or Fed Ex at our choosing
    • Products typically ship from Atlanta, Georgia 
    • USPS delivers Monday - Saturday+
    • Expedited shipping rates may be increased for additional items on same order
    • We reserve to right to change and/or make corrections to these policies
    • *Our liability for delivery delays is limited to the shipping fee surcharge paid
    • We can't be responsible for delays outside our control
    • +Saturday Delivery may not be available in all locations
    • Shipment receipt is your responsibility.  We supply tracking information to you so you should be aware of when your package should arrive.
    • By placing an order with us, you agree that once the carrier delivers to your address, our liability for delivering the product ends (all Limited Warranties remain in force). If you feel a signature should be required for your shipment, please notate this on your order as you checkout. 

General Information about Placing Orders and Returns Policy  Holiday Return Policy

International Shipment Inquiries