Limited Warranties for Ski and Snowboard Products
Manufacturers' Limited Warranties
All products sold by Rocky mountain Ski and Board are warranted for quality and workmanship by the product manufacturer. Each manufacturer of the brands we sell have their own limited warranties and they differ from company to company. Most companies will choose to repair clothing if the repair is something simple like a button or snap. With more difficult repairs they may offer a replacement. Rocky Mountain will help you with this process and make it as easy as possible. Use the contact us form to submit an inquiry.
Please keep in mind that most manufacturers only cover specific defects in workmanship and materials, not damage caused by wear and tear, and we must defer to the decision of the vendor. Also note that neither the manufacturer or Rocky Mountain accepts returns of used goods for a refund based on defects; we must be given the opportunity to repair all items.
If you think that your product is defective and eligible for warranty, please contact us on our form or call us (404) 252-3216 so that we can go over the warranty procedure with you and determine the best course of action. We will work with you every step of the way to ensure your warranty claim is resolved to your satisfaction.